Often, there are simple remedies to your maintenance concerns.  Please review the tips below before requesting service.

HVAC: Not cooling or heating

  • New Tenants: Make sure you’ve connected your gas services!
  • Check to ensure all air filters have been changed on a monthly basis.
  • Check breaker panel box, which is usually found in a garage, laundry room, bedroom or attached to the exterior of home.
    • If breaker has tripped to the right and is in the “off” position, flip breaker to the left.
    • If breaker is in the “on” position, flip breaker to the right.  Wait 1-2 minutes.  Flip back to the left to attempt resetting the system.
  • Check all floor or ceiling vents to ensure they are open and not blocked by furniture, etc.

NO WATER: (Hot or Cold)

  • New Tenants: Make sure you’ve connected your gas and water services!

TOILETS: Constantly clog or “run”/leak from inside tank

  • Try plunging the toilet to clear clog.  (Avoid using thick, 2-ply toilet paper like Charmin.)
  • Check valve at the rear of tank by turning it counter clockwise to ensure the valve is fully opened
  • If unable to clear clog, turn water supply “off” by turning valve clockwise.  Refrain from use until repaired.

LEAKY FAUCETS: (Kitchen or Bathroom)

  • For Single Swivel Faucet, ensure handle is facing forward
  • For Dual Faucet, ensure both handles are turned to the extreme “off” position.

GARBAGE DISPOSAL: Does not power “on”

  • Check wall switches next to faucet.
  • Check reset button in cabinet underneath sink on base of garbage disposal
  • Check other outlets along the wall in kitchen.
  • Check breaker panel box, which is usually found in a garage, laundry room, bedroom or attached to the exterior of home.
    • Check breaker panel box, which is usually found in a garage, laundry room, bedroom or attached to the exterior of home.
    • If breaker is in the “on” position, flip breaker to the right.  Wait 1-2 minutes. Flip back to the left to attempt resetting the system.

GARBAGE DISPOSAL: Does not drain or makes abnormal noises

  • Carefully check for any foreign objects that may have fallen into the drain.  (Do not turn on while your hand or any object is in the disposal.)
  • Try plunging the opposite side of sink to free up clog.

DISHWASHER: Does not power “on”

  • Check wall switches closest to dishwasher.
  • Check breaker panel box, which is usually found in a garage, laundry room, bedroom or attached to the exterior of home.
    • If breaker has tripped to the right and is in the “off” position, flip breaker to the left.
    • If breaker is in the “on” position, flip breaker to the right. Wait 1-2 minutes.  Flip back to the left to attempt resetting the system.

REFRIGERATOR: Not powering “on”, dispensing ice or staying cold enough

  • Check the plug connection to ensure fridge is plugged in.
  • Check icemaker lever to ensure it is in the “on”/ down position.  Remove any excess ice from the interior ice dispenser/ice bucket.
  • Check temperature gauge in freezer or fridge.  Gauges are located inside and at the front of the appliance.

DRYER: Not drying clothes

  • Check lint traps.  Remove lint after each load of drying to prevent build-up/dryer ducts clogging.
  • Check hose in rear of dryer for kinks.
  • Check the plug connection to ensure dryer is plugged in.

WASHER: Not powering “on”, washing clothes spinning properly or making knocking noise

  • Check washing machine’s connection making sure it is plugged in.
  • Avoid over-loading machine.
  • Check hose at back of washer.
  • Check for any foreign objects stuck in washer barrel.
  • Check to make sure washer is level.
  • Stop washing cycle. Open lid. Evenly disperse clothes.

GARAGE DOOR: Not opening/closing properly

  • Check for foreign objects blocking the sensor/wires.
  • Check batteries in remotes
  • Check breaker panel box which is usually found in a garage, laundry room, bedroom or attached to the exterior of home.
    • If breaker has tripped to the right and is in the “off” position, flip breaker to the left.
    • If breaker is in the “on” position, flip breaker to the right.  Wait 1-2 minutes.  Flip back to the left to attempt resetting the system