Often, there are simple remedies to your maintenance concerns. Please review the tips below before requesting service.
HVAC: Not cooling or heating
- New Tenants: Make sure you’ve connected your gas services!
- Check to ensure all air filters have been changed on a monthly basis.
- Check breaker panel box, which is usually found in a garage, laundry room, bedroom or attached to the exterior of home.
- If breaker has tripped to the right and is in the “off” position, flip breaker to the left.
- If breaker is in the “on” position, flip breaker to the right. Wait 1-2 minutes. Flip back to the left to attempt resetting the system.
- Check all floor or ceiling vents to ensure they are open and not blocked by furniture, etc.
NO WATER: (Hot or Cold)
- New Tenants: Make sure you’ve connected your gas and water services!
TOILETS: Constantly clog or “run”/leak from inside tank
- Try plunging the toilet to clear clog. (Avoid using thick, 2-ply toilet paper like Charmin.)
- Check valve at the rear of tank by turning it counter clockwise to ensure the valve is fully opened
- If unable to clear clog, turn water supply “off” by turning valve clockwise. Refrain from use until repaired.
LEAKY FAUCETS: (Kitchen or Bathroom)
- For Single Swivel Faucet, ensure handle is facing forward
- For Dual Faucet, ensure both handles are turned to the extreme “off” position.
GARBAGE DISPOSAL: Does not power “on”
- Check wall switches next to faucet.
- Check reset button in cabinet underneath sink on base of garbage disposal
- Check other outlets along the wall in kitchen.
- Check breaker panel box, which is usually found in a garage, laundry room, bedroom or attached to the exterior of home.
- Check breaker panel box, which is usually found in a garage, laundry room, bedroom or attached to the exterior of home.
- If breaker is in the “on” position, flip breaker to the right. Wait 1-2 minutes. Flip back to the left to attempt resetting the system.
GARBAGE DISPOSAL: Does not drain or makes abnormal noises
- Carefully check for any foreign objects that may have fallen into the drain. (Do not turn on while your hand or any object is in the disposal.)
- Try plunging the opposite side of sink to free up clog.
DISHWASHER: Does not power “on”
- Check wall switches closest to dishwasher.
- Check breaker panel box, which is usually found in a garage, laundry room, bedroom or attached to the exterior of home.
- If breaker has tripped to the right and is in the “off” position, flip breaker to the left.
- If breaker is in the “on” position, flip breaker to the right. Wait 1-2 minutes. Flip back to the left to attempt resetting the system.
REFRIGERATOR: Not powering “on”, dispensing ice or staying cold enough
- Check the plug connection to ensure fridge is plugged in.
- Check icemaker lever to ensure it is in the “on”/ down position. Remove any excess ice from the interior ice dispenser/ice bucket.
- Check temperature gauge in freezer or fridge. Gauges are located inside and at the front of the appliance.
DRYER: Not drying clothes
- Check lint traps. Remove lint after each load of drying to prevent build-up/dryer ducts clogging.
- Check hose in rear of dryer for kinks.
- Check the plug connection to ensure dryer is plugged in.
WASHER: Not powering “on”, washing clothes spinning properly or making knocking noise
- Check washing machine’s connection making sure it is plugged in.
- Avoid over-loading machine.
- Check hose at back of washer.
- Check for any foreign objects stuck in washer barrel.
- Check to make sure washer is level.
- Stop washing cycle. Open lid. Evenly disperse clothes.
GARAGE DOOR: Not opening/closing properly
- Check for foreign objects blocking the sensor/wires.
- Check batteries in remotes
- Check breaker panel box which is usually found in a garage, laundry room, bedroom or attached to the exterior of home.
- If breaker has tripped to the right and is in the “off” position, flip breaker to the left.
- If breaker is in the “on” position, flip breaker to the right. Wait 1-2 minutes. Flip back to the left to attempt resetting the system
